Vista
If you are running our Interface Module on Vista, and you get error messages, then you need to perform these quick fixes. They are needed because of the massive permission business that Vista utilizes. These same issues/fixes may be present in the new Windows 7.
Errors
We have seen 2 error messages so far appear when the permissions are not set correctly:
- Program has stopped working. Windows is searching for a solution.
- Unable to cast COM...
The Fix
Please follow these steps in order:
- Delete the existing desktop shortcuts for the program.
- Navigate to the folder where the actual program is stored:
For the Interface Module -
Folder: C:\Program Files\FuturesRobot\
Program file is: robotinterface.exe
- Now, right click on the 'robotinterface.exe' file and send shortcut to desktop
- Right click on the new shortcut, and select 'Properties'
- Click on the 'Compatibility' tab
- Check the box under 'Privilege Level' - Run this program as an administrator
- Click 'OK' and you are done
The existing esignal desktop shortcut
- Perform above steps 4 thru 7 on the existing esignal desktop shortcut